SERVICES
Prepaid, Gift Cards & Tokens
With hundreds of merchant gift card brands, an extensive inventory of Guaranteed In-Stock retailer cards, and THE PROMOTION CARDTM family of Mastercard® prepaid REWARD and RELOAD cards, along with American Express® and Visa® cards, you have the largest selection of popular gift cards available for promotions, employee recognition, gift with purchase, rebates, and loyalty, acquisition and retention programs.
We do not activate cards until shipped so there is none of the upfront capital expenditures normally associated with gift card orders. Full service fulfillment options for bulk or one to one distribution; fully customized collateral; co-branding on cards and card carriers are available. Materials are printed in-house and on-demand with no minimum purchase volume commitment.
Loyalty & Recognition
Instant online, mail-in consumer, trade or staff incentive & reward programs are available and include program creation, implementation and management. Whether you send your data from your loyalty management system, your participants land on your branded Rewards site or you require an end-to-end solution, our feature-rich series are custom crafted to match your corporate brand and online attributes with extensive configurability. Ask us as well about our full suite of communication tools and complete reporting insight suite.
eCommerce Platform
StoreFrontDirect.com is our enterprise white labeled eCommerce platform with all the online sales prerequisites in one unified platform. It is designed for customization, usability and adaptability to the pace of your business. Hosted back office services and ‘first of its kind” analytics are embedded to unlock the full potential of your business. Your eCommerce development costs are virtually eliminated, allowing you to focus on sales and customer relationships while THG performs the heavy lifting, from logistics to hosting to settlement.
Customer Care Centres
Live, 24/7/365 Customer Contact Centres are available in 3 facilities with multiple language capabilities and enhanced reporting metrics. Inbound and outbound services with more than 1,000 variable seats provide flexible core options, detailed technical support and extensive sales, upsell and customer conversion options.
Distribution & Fulfillment
Complicated logistics, delivery and reliable B2B/B2C fulfillment is handled in-house. This includes kitting, merchandise, gift with purchase, traditional order processing and pick/pack/ship services of virtually any product, reward type, form factor and service offering. Orders of any size are processed and shipped virtually, direct to individuals, in bulk, or direct to retail. Ask us about our real-time inventory management in our fully secure warehouse or our full personalization, lettershop and authentication services for consumer offers and content fulfillment.
Digital Services
Significant digital and mobile-first eCommerce web products and services are offered in-house, including email creation, CASL compliancy management, distribution and reporting. The THG online trade, partner, dealer and consumer response services include portal and web development, data collection, validation, communication, reward management sweepstakes and contest administration.
Questions? See a service you like? Contact us for more information or a no-obligation quote.